Cookie Policy

1. What Are Cookies

Cookies are small text files that a website places on your device when you visit. They help the site remember information about your visit — for example, whether you have already seen a notice — so that you do not need to re-read it on every page.

Cookies are very common and most websites use them. They do not contain personal details such as your name or bank account information, and they cannot run programmes on your device or carry viruses.

2. How We Use Cookies

We use cookies on this website for three broad purposes:

• Essential operation — to make sure the site loads and functions correctly
• Analytics — to understand, in aggregate, how visitors find and use our pages, so that we can improve them
• Preference memory — to remember that you have acknowledged our cookie notice, so we do not show it repeatedly

We do not use cookies to serve you advertisements, build profiles, or share your browsing behaviour with advertisers.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are required for the website to function. You cannot opt out of them while using the site, though you may be able to block them in your browser settings — doing so may affect how some pages display.

3.2 Analytics Cookies

We use analytics tools to understand how visitors arrive at our site and which pages they find most helpful. The data collected is aggregated and does not identify individual users.

3.3 Functional Cookies

These cookies remember choices you make to give you a more personal experience. They do not track your browsing across other websites.

4. Third-Party Cookies

Some cookies on our site are set by third-party services we use, including Google Analytics, Meta (Facebook), and Microsoft (Bing). These services may collect data under their own privacy policies. We encourage you to review those policies if you would like to understand how these providers handle data:

• Google: policies.google.com/privacy
• Meta: facebook.com/privacy/policy
• Microsoft: privacy.microsoft.com

We do not control the cookies set by these third parties. Where possible, we configure their tools to collect data in a privacy-preserving manner — for example, with IP anonymisation enabled.

5. Your Choices and How to Manage Cookies

You have a number of options for managing cookies:

5.1 Through Your Browser

Most browsers allow you to view, block, or delete cookies through their settings. Here are links to guidance for the most common browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Apple Safari

Please note that blocking all cookies may affect how this website functions. Strictly necessary cookies cannot be turned off without affecting your experience of the site.

5.2 Opting Out of Analytics

You can opt out of Google Analytics tracking across websites by installing the Google Analytics Opt-out Browser Add-on.

For Meta's advertising tools, you can adjust your preferences through Meta Ad Preferences.

5.3 Our Cookie Notice

When you first visit our site, a small notice will appear at the bottom of the screen. By continuing to browse, you are acknowledging that you are aware of our use of cookies. You can withdraw your consent at any time by adjusting your browser settings as described above.

6. Cookies and Personal Data

Where cookies collect or process personal data (such as an anonymous device identifier), this is done in accordance with our Privacy Policy and in line with Malaysia's Personal Data Protection Act 2010 (PDPA 2010).

Analytics cookies collect only aggregated, non-identifiable data. We do not use cookies to make automated decisions about individuals or to build personal profiles for marketing.

7. Changes to This Policy

We may update this Cookie Policy from time to time as our use of cookies changes or as legal requirements evolve. Updated versions will be posted on this page with a revised date at the top. We encourage you to check back periodically if you have questions about how we use cookies.

8. Contact Us

If you have questions about how we use cookies or about your rights under Malaysian data protection law, please contact us:

• Email: [email protected]
• Post: Bakti Guaman, Lorong Kledang 9, 30450 Ipoh, Perak, Malaysia
• Phone: +60 5-241 8093

We will do our best to respond within five working days.